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Stat/Transfer User Reviews

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"Worst Customer Service Ever!" by JoeB123 on Apr 23, 2018

Pros

When it works, it works. However, multiple times I tried to transfer from SPSS to R or Mplus and had to do it multiple times because of errors.

Cons

They have the worst customer service ever! They sales rep lied to me, was rude to me, and hung up the phone on me! Save yourself the trouble and find a different product! I told my university to stop sponsoring purchases of their software!

Summary

Save yourself the trouble, find a different product. If things go wrong, don't count on their customer support because it is non-existent. After they take your money, they don't care. I never leave reviews, but I had to this time.
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