Choose Your Language: International
Hello Guest Login Here or
SmarterTrack Icon

SmarterTrack 12.6.6347

SmarterTrack - Expand your ability to help your customers and employees better with this handy customer service software

Is can be easy to get incredibly frustrated when you work in a customer service job, especially on a busy day – After all, how exactly are you expected to help everyone to the fullest when all you’re really concerned about is not having them have to stand in line all day?

That’s where SmarterTrack comes in – It a handy, efficient, and remarkably simple to use software that gives you the opportunity to expand your customer service capabilities. Using SmarterTrack can help result in better tracking and administering, and the application is even equipped to resolve tickets!

Everything is done through a web interface, so as long as you’re familiar with how the web works you should have absolutely no issues at all expanding your business’ customer service experience.

Features:

- Can be accessed through a web interface, or can be integrated with a MySQL or Microsoft SQL server database for easier access.
- A user friendly interface that’s incredibly well structured for your customers (meaning that you’ll spend little to no time having to explain how it works).
- Has the capability to resolve various tickets.
- Allows you to seamlessly open and view active, waiting, and closed tickets.
- Gives you the ability to easily check out comments and time logs.
- Lets you customize the UI to meet your own individual needs.
- Allows you to set up system and employee events if you’d like to help with business organization.

Requirements:

- Microsoft .Net Framework 4.0.
- Microsoft SQL Server 2005 or higher.
- Internet Explorer 7 or higher.

Limitations:

- 30 days trial.
- Limited to a single agent.

SmarterTrack Details

  • License:
    Demo ($199)
  • Latest Version:
    12.6.6347
  • Platform:
    Windows
  • Updated:
    Jun 25, 2017
  • Publisher:
  • File size:
    61.3 Mb
  • Category:
  • User Rating:
    2.0 / 5 (1 votes)
  • Editors' Review:
    Not yet reviewed
  • Downloads:
    1,028

SmarterTrack User Reviews (0)

No reviews yet, be the first to add a review and we'll give you some extra points.
Related Software
Xmarks 4.3.7
A useful synchronizer for your Firefox bookmarks
5 / 1,142
Artist Market 1.0
A market place app for designers, developers and artists.
18 / 1,139
TeamViewer QuickSupport 12.0.81460
Enables you to remotely control any PC
136 / 21,725
Middlesurf VPN 2.0.4
Use Middlesurf VPN to Unblock All blocked websites in your country
20 / 686
Emailchemy 13.2.7
Easily convert emails from proprietary file formats to popular and often used formats
16 / 562
SMSgee SMS Bulk Sender 2.5.7
SMS Marketing tools.Send a lot of SMS from PC
7 / 797